Contact and responsibility
For questions about personal information, email info@biltsol.com.
Information you share
If you submit the contact form or contact Biltsol by email, the correspondence may include your name, contact details, company and project requirements. We use this information to respond, assess the proposed work and manage any resulting business relationship. Please avoid sending passwords, payment-card details or confidential customer records in an initial inquiry.
Website visits
Contact-form inquiries are stored securely so we can respond and keep track of the conversation. This website has no advertising trackers, analytics scripts or third-party embeds. We do not use advertising or analytics cookies. Cloudflare may use security cookies to protect the site. Hosting and security services may record technical information such as an IP address, request time and requested page to operate and secure the site.
Service providers
Amazon Web Services hosts the website and stores contact-form inquiries in the United States. Cloudflare provides website security and content delivery, Amazon Simple Email Service delivers inquiry notifications, and Titan provides the business mailbox. These providers may process technical records or correspondence in other countries as part of delivering their services. Information may also be shared with professional advisers where needed for business administration or with authorities when required. We do not sell inquiry information.
Retention and requests
We keep correspondence while it remains relevant to an inquiry or project, and business records where needed for administration or applicable obligations. You can contact Biltsol to ask about the information held about you, request a correction or request deletion. Include enough detail to identify the correspondence; do not send identity documents unless requested through an agreed route.
Changes
If the website’s features or data practices change, this notice will be updated.